FAQs


  • Do you ship outside of the UK? Yes, we do! We use Royal Mail international delivery. You can choose standard or tracked. You can see our rates on the Delivery & Returns page
  • What are your UK shipping rates? We send everything by Royal Mail 1st class, with a flat rate of £2.50 You can choose the "signed for" service for £1 extra. This will mean you (or someone) will have to sign for it on delivery. 
  • How long will it take to get my order? We aim to post items within 1-2 working days (Monday-Friday), so if you're in the UK, it should be 1-2 days after that, if you're in Europe 3-5 days after that or if you're in the rest of the world 5-7 days after that.
  • I need something quickly! And guaranteed! We don't currently offer guaranteed next day delivery as standard, but if you're in a desperate rush, drop us an email and we'll see what we can do. 
  • What's your returns policy? We accept returns in their original condition and packaging for refund/exchange within 14 days. You can find full details here
  • I have a suggestion for you... We'd love to hear your feedback! Is there something you wish we were stocking, or doing? Do let us know and we might just do it.